The growing gig economy has HR “walking a tightrope”

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PUBLISHED BY Alwin Wong / January 27, 2022

Gig workers are meant to be independent contractors, but HR professionals’ responsibility for scheduling, productivity, and compensation complicates the picture.

Here’s a riddle: What’s a company that has created 3.5 million jobs worldwide but reports fewer than 23,000 total employees?

Uber, the poster child for the gig economy, drives its business through a network of roughly 1 million independent contractors (“gig workers”) nationwide each year. The company is quick to tell the media and the courts that these workers are contractors—not employees.

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