All Questions

Will Moves work on my device?

We support the following mobile devices:

  • Apple – iOS 11 and above
  • Android – Android 5 and above

As well as the following computer operating systems:

  • Windows 10
  • MacOS Catalina

For best results on both desktop and mobile, we recommend using Google Chrome or Safari.

If you encounter any difficulties accessing Moves, please email [email protected] so we can assist you.


Why do I get an error when trying to connect my bank account through Plaid?

If you encounter an error, this is usually due to either the bank not being supported by Plaid, or the bank is performing maintenance to its online system that prevents the connection.

When this happens, please wait and try again later. If you encounter the issue consistently, please email us at [email protected].